Hector Hernaez
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Activity overview
Latest activity by Hector Hernaez-
Hector Hernaez created an article,
Problem with return transactions - DKT
Problem: Problem with return transactionsEnvironment details:AllDiagnosis: Returns are completed in the till but not synchronized in the BORoot cause: When the preference 'Enable Remote for Custom...
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Hector Hernaez created an article,
java.lang.NullPointerException Cash up ewi
Problem: java.lang.NullPointerException Cash up ewiEnvironment details:DKT CN PRDiagnosis: Ewi stuck in error related to cash upjava.lang.NullPointerException at org.openbravo.retail.posterminal.Ca...
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Hector Hernaez created an article,
Make the Helpdesk-cc role being able to edit user, organization and channel-touchpoint windows
Problem: Make the Helpdesk-cc role being able to edit user, organization and channel-touchpoint windows Environment details: All Diagnosis: The users with the role Helpdesk-cc can not edit user, ...
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Hector Hernaez created an article,
Deactivating option open drawer from POS
Problem: Deactivating option open drawer from POS Environment details: All Diagnosis: Customer wants to avoid cashier opens the drawer manually from the left menu of the POS. Root cause: Customer...
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Hector Hernaez created an article,
[Pentest] VLN_BCK_01 FIX for " Apply Password Policy in User Window"
Problem: [Pentest] VLN_BCK_01 FIX for " Apply Password Policy in User Window" Environment details: All Diagnosis: The preference "Apply password policy in user window" affects to all the rest of ...
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Hector Hernaez created an article,
To see from the webPOS the sales orders made directly in the backoffice
Problem: To see from the webPOS the sales orders made directly in the backoffice Environment details: All Diagnosis: Customer wants to know if it is possible To see from the webPOS the sales orde...
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Hector Hernaez created an article,
Functionality of earning points active in Portugal ProdU finish menu
Problem: Functionality of earning points active in Portugal ProdU finish menu Environment details: ProdU Diagnosis: The functionality of earning points is active in Portugal prodU Root cause: The...
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Hector Hernaez created an article,
NullOrUndefined function in POS2
Problem: NullOrUndefined function in POS2 Environment details: All Diagnosis: The client needs to know how to evaluate if a variable is null or undefined in a condition Root cause: In POS2 the fu...
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Hector Hernaez created an article,
"Final score.." performance pop up appears in AWO device
Problem: "Final score.." performance pop up appears in AWO device Environment details: AWO device Diagnosis: A pop up with low performance result appears in just one device Root cause: Maybe som...
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Hector Hernaez created an article,
French translation not applied
Problem: French translation not apply Environment details: Production Diagnosis: Messages' translations don't applied in PR Root cause: Messages hadn't been modified in both nodes a and b Workaro...